At Mahdi.pk, we understand that sometimes a product may not meet your expectations or needs. We strive to make the refund and returns process as hassle-free as possible, ensuring your satisfaction remains our top priority. Please take a moment to review our Refund and Returns Policy. 30-Day Return Policy We offer a 30-day return window from the date of delivery. If you are not completely satisfied with your purchase, you have the option to return the item(s) for a refund or exchange within this period. Eligibility for Returns To be eligible for a return, the following conditions must be met:
- The item(s) must be in their original, unused, and unworn condition.
- All original tags, labels, and packaging must be intact and undamaged.
- The return request must be initiated within 30 days of receiving the product.
How to Initiate a Return To initiate a return, please follow these steps:
- Visit Mahdi.pk and Then Contact Us Page.
- Contact Us Via helpline Number and email address.
Return Shipping Customers are responsible for the cost of return shipping, except in cases where the return is due to an error on our part (e.g., wrong item shipped or defective product). We recommend using a trackable shipping method to ensure the safe return of the item(s). Refund Process Once we receive the returned item(s) and verify their condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow up to 3 Days for the refund to reflect in your account. Exchanges If you wish to exchange an item for a different size, color, or style, please initiate a return and place a new order for the desired item. This will ensure a faster exchange process and secure the availability of the new item. Contact Us If you have any questions or concerns regarding our Refund and Returns Policy, please don’t hesitate to contact our customer support team at 03111153311 & firstname.lastname@example.org. We are here to assist you and make your shopping experience with Mahdi.pk exceptional. Thank you for choosing Mahdi.pk. Your satisfaction is our commitment.